Payments / Delivery

Our delivery service is fast and reliable.

All of our products are prepared and shipped at our main warehouse in Bolzano, Italy. This ensures maximum stock availability and the most efficient service for our customers.
The UPS driver will deliver the goods within 2-3 business days from the moment of shipment. Please be advised that approximately 1 business day from the time that the order is confirmed will be required for parcel preparation in the warehouse.
Shipping is paid for by the customer, except for promotional and limited periods in which we offer the service free of charge.
No amount will be payable to the carrier when your package is delivered. Shipping costs may vary based on the country of destination.
We currently ship to the following countries:

SHIPPING & COUNTRY

	Order < € 50	Order ≥ € 50
Austria	€ 5.50	€ 0
Germany	€ 5.50	€ 0
Italy	€ 5.50	€ 0

 

	Order < € 75	Order ≥ € 75
Belgium	€ 12.00	€ 0
Czech Republic	€ 12.00	€ 0
Danmark	€ 12.00	€ 0
Estonia	€ 12.00	€ 0
Finland	€ 12.00	€ 0
France	€ 5.50	€ 0
Greece	€ 12.00	€ 0
Hungarian	€ 12.00	€ 0
Ireland	€ 12.00	€ 0
Latvia	€ 12.00	€ 0
Lithuania	€ 12.00	€ 0
Luxemburg	€ 12.00	€ 0
Netherland	€ 12.00	€ 0
Poland	€ 5.50	€ 0
Portugal	€ 12.00	€ 0
Romania	€ 12.00	€ 0
Spain	€ 12.00	€ 0
Slovakia	€ 12.00	€ 0
Slovenia	€ 12.00	€ 0
Sweden	€ 12.00	€ 0
Cipro	€ 13.00	€ 0
Bulgaria	€ 13.00	€ 0
Croatia	€ 13.00	€ 0
United Kingdom	GBP 10.12	€ 0

 

We don't ship to Switzerland

If necessary, we will make partial shipments of products contained in an order at no additional cost to the customer.
The correct amount of the shipping costs will be displayed in your shopping cart before payment.

You will see the shipping costs of your order before you make the purchase. Shipping costs will be charged together with the cost of your order at the time of payment. No amount will be payable to the carrier when your package is delivered.
Orders are processed 24 hours a day, 7 days a week, and are prepared by our warehouse from 9 a.m. to 5 p.m. Monday to Friday. Orders made after 5 p.m. Friday will be prepared on the following Monday.
Orders made by new users may, in exceptional circumstances, have a slightly longer shipping time should checks on the order be necessary.
We cannot guarantee that orders already paid and entered into our system can be changed because their processing is automated.

CUSTOMS FEES AND DUTIES

Inside the European Union there are no additional costs or duties on products sold in countries inside the European Union. Customers are not required to pay anything on delivery.