Wild Country takes matters of safety very serious and therefore if there is ever a problem with any Wild Country product then we will always take the responsible course of action - which sometimes means we have to withdraw a product from the market.
Below you will find details of any products we have withdrawn as well as well as detailed information on how to identify and return the product.
We apologize for any inconvenience these notices may cause.
Current recalls include
Voluntary Recall of Wild Country Superlight Rocks - February 13th, 2023
Click here for return instructions
Click here for FAQ’s about this recall
U.S. Consumer Product Safety Commission –Fast Track Recall with Health__Canada
Release Date: July 20, 2023
Release Number: 23-247
Consumer contact:
Please contact us at the following contact services (from 8.30 a.m. to 9.30 p.m. GTM+1 European time, from Monday through Friday):
- [email protected] / +43 720 231331 / Wild Country Austria
- [email protected] / +49 89 412 07724 / Wild Country Germany
- [email protected] / +39 0471 1832441 / Wild Country Italy
- [email protected] / +44 1224 039170 / Wild Country United Kingdom
- [email protected] / +44 1224 039170 / Wild Country International
Archived recalls
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Wild Country Friends - Notice to Inspect - Issued 31/03/2017 (GB, FRA, GER, ITA, ESP) - Information Download
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PRODUKTY WILD COUNTRY FRIENDS - DOBROVOLNÉ UPOZORNĚNÍ KE KONTROLE - 31/03/2017 (CZ) - Information Download
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Wild Country Climbing Harnesses Recalled Due to Fall Hazard - Update from the US - Issued 30/08/2016 - Information Download
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Wild Country Syncro Harness Voluntary Recall Notice - Issued 20/06/2016 - Information Download
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Rocks and anodised Rocks Recall -Issued 07/10/2013 - Information Download
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Helium Karabiner + quickdraws - Issued 10/12/2012 - Information Download
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Ropeman 3 - Issued 29/10/2012 - FAQ
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Via Ferrata - Issued 05/09/2012 - Information Download